Wednesday, August 4, 2010

Of GameStop and Shrink Wrap

I had to go to GameStop to trade in some old games recently. The woman at the counter, after telling the other employee to run some old games through the shrink wrap machine they have in the back, took my stack of games and started scanning them to see how much they were worth.

She stopped when she got to a copy of James Pond: Robocod (DS) that I got as a gift, but never got around to playing.

“We can’t accept this,” she said.

“Why not?” I asked.

“We don’t accept any games that are shrink-wrapped,” she explained.

“Why not?” I asked again.

The lady gave me a very serious look, like she somehow suspected me of robbing the local Best Buy and trying to fence my stolen goods for 53 cents of trade-in credit at GameStop. “It’s company policy,” she said. “We can’t tell if a game is new or not, just based off the shrink wrap. We’ve had incidents in the past where people ran a used game through shrink wrap, and they tried to sell it to us as a new game, so they could get more credit for it.”

“But…you have a shrink wrap machine here in the store,” I said. “You just told that guy to run some games through it.”

“So?” she asked.

“…Isn’t that the same thing?” I asked. “You’re running old games through shrink wrap to make them look new.”

She blinked, not understanding my point. “Right, company policy dictates that we can’t accept trade-ins on shrink-wrapped games. Sorry.”

“OK,” I said.

There was a pause.

“Hey, wait a second!” I said, smiling. “I just remembered that I have a second copy of this game! One that’s not shrink-wrapped! Let me go get it.”

I took the offensive, shrink-wrapped James Pond game behind a shelf where the lady couldn’t see me rip off the shrink wrap. Twenty seconds later, I emerged with a non-offensive, not shrink-wrapped copy of the game. She accepted it right away and gave me my precious 53 cents of trade-in credit.

After I had traded in all my old games and purchased a new DSi, I started to leave the store. Then I turned around and looked at the lady.

“By the way, I noticed that there’s some shrink wrap on the floor behind that shelf there,” I said, pointing. “You might want to clean that up.”

“I’ll get Josh on it right after he finishes with the new Madden games,” she said.

“Great,” I smiled.

---

The above story is about 80% true; I changed the ending to make it funnier. In reality, she acted like she was doing me the biggest favor in the world by accepting the game as trade-in credit. But still. GameStop, your company policies about shrink-wrapping games are completely bogus.

24 comments:

Anonymous said...

Lol that was hilarious!

Anonymous said...

Hahaha.That is a very sassy detective
move there Micheal!

Emma said...

LOL sassy Michael! I love you <3

Anonymous said...

Go Micheal! Woot woot!

Riley said...

Such a clever trick! That was really funny, Michael!

Alana said...

The people at Her Interactive posted a new trailer that shows the contrast between the first Secrets Can Kill & the Remastered version, if you haven't seen it already :)

http://www.herinteractive.com/play-now-trailers.php?game_id=sck2

Michael Kelley said...

hahah... this is hilarious. Looks like you're learning from Nancy in the art of stealth! Nice thinking in getting them to accept it. :)

Maddz said...

OMG, very, very brilliant, LOL

shivabizconn said...

Thanks for sharing with us
Euro Pack: Shrink wrapping machine, Special purpose vacuum forming machine, Flatbed, rotary blister packing machine, Blister cutting & sealing machine, Plastic waste recycling plant.

Roxy | Shrink Sleeve Packaging said...

Whew! They surely are making a big fuzz out of the things that could have been handled easier. You were so great for outsmarting them!

Shri Bhuvaneshwari Enterprises said...

I go through your website its very good and we are also having similar website you can visit us.

Shrink Wrapping Machines Manufacturers

Shrink Wrap said...

Haha, we've had people come into our store to ask us to do this very thing, take a used game and make it look brand new using one of our shrink wrapping machines.

Glad you managed to get your credit though.

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Safe Work said...

All Heat Shrink Wrap Products On Sale! ... Common plastics used to produce heat shrink wrap are: polyolefin, PVC, and polypropylene. ... Anything from centerfold shrink wrap, shrink tubing, shrink bags, or even marine shrink wrap rolls can be considered heat shrink wrap.

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